Pre-Action® ADR

Improvement of your collections by addressing a situation much earlier, and with an intention of resolving issues by negotiation, putting you firmly in the ‘driving seat’.

Brand protection, a firm but fair approach will rather than instant legal action can avoid acquiring a reputation for heavy handedness.

Customer retention, a Pre-Action® ADR can mean that you retain customers with future potential, with their credit rating intact, rather than lose them forever.

Information, a Pre-Action® ADR also has a strong information gathering element, this can be invaluable when making the decision as to what to do next. It can also provide a conduit for essential feedback about your business.

Litigation, where legal action is inevitable a Pre-Action® ADR allows you to demonstrate best endeavours to the courts.